FAQ
- What do I need to do if I have received my order and love it?
- Do you charge sales tax?
- What forms of payment do you accept?
- Do you have anything to ship today?
- How do I contact you?
- How do I track my order?
- Can I return or exchange my order?
What do I need to do if I have received my order and love it? TOP
If you are a customer of ours and love your items that you have received please leave us a rave review.
Do you charge sales tax? TOP
No sales tax will be charged for orders placed outside the state of Washington. For shipments in the state of Washington a charge of 8% sales tax will be applied to your order.
What forms of payment do you accept? TOP
We accept all major credit cards and Paypal. We do not accept personal checks or e-checks. Paypal is one of the safest and most secured ways to pay online and you do not need an account with paypal to pay. You will never be charged a fee to use paypal and we will never see your credit card information.
Do you have anything to ship today? TOP
All products that are shown are in stock and shipped within 1 business day.
How do I contact you? TOP
You can email us at info@heroonmywrist.com with any questions or concerns.
How do I track my order? TOP
You can check on the status of your order here. All orders ship from Lacey, WA. All orders shipped within the US should arrive within 3-5 business days from when the order was placed. If you do not receive your order within 8 business days please contact us. Packages shipped to APO addresses will take a minimum of two weeks to receive.
Can I return or exchange my order? TOP
Having happy repeat customers is our main goal. If you have a problem with your order or are not happy for any reason please email us so that we can rectify the situation. All items sold on the site are non returnable. If there is as an issue that was an error on our part we are more than happy to send a refund or exchange.